For Immediate Release
A Long Term Commitment to Quality- The DAVIS Companies Passes 18th Consecutive ISO 9001 Audit
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Pictured (left to right): Bob Davis, CEO/ Daphne Phalon, HR Director / Brendon Davis, VP Business Operations[/caption]
October 10, 2014, Marlborough, MA
- “We made the commitment to quality back in 1996 and we are as dedicated to it today as we were then”, said Robert Davis, CEO of The DAVIS Companies. The DAVIS Companies
has proudly announced that it has passed its 18th annual ISO 9001:2008 audit to maintain ISO Certification through National Quality Assurance, USA.
ISO 9001 is an International Quality Management System Standard that specifies requirements which an organization demonstrates its ability to consistently provide a product or service to meet customer requirements, enhancing customer satisfaction and paving the way for continual improvement. Many manufacturing companies maintain ISO standards to ensure and demonstrate quality in their products and a commitment to customer satisfaction. Less than 5% of all staffing and recruiting services worldwide are ISO certified.
DAVIS decided to pursue ISO Certification when its manufacturing clients explained that their preference was to work with vendors that were ISO certified. These clients wanted to partner with companies that had the same level of commitment to their customers and internal processes, and DAVIS felt this was a natural step. The journey to ISO began for DAVIS in 1996, with the rigorous process of documenting and streamlining all of its business practices. It took a team of people over six months to create and document the company’s internal processes and align them with the standards required by ISO. Visit our “Off The Cuff” Blog to see more about our journey to ISO Certification at
“This is an important milestone for DAVIS,” said Davis. "Our reputation as a leading provider of workforce solutions and outstanding customer service is further enhanced by achieving our 18th year of ISO certification. This is a clear message to our customers that we are committed to continually improving our quality management systems in order to meet their needs for top talent. We are proud to uphold our commitment to quality and to
ISO certification and value being one of the few staffing companies that maintain this certification."
The DAVIS Companies' commitment to quality goes beyond their ISO 9001:2008 certification. The company has recognized that their customer base falls into three major categories: clients, candidates, and internal employees. With this in mind, DAVIS created dedicated Quality Teams for each of their unique customer bases. These teams focus on reviewing and improving current processes, creating innovative ways to accomplish new objectives and continuously striving to make raving fans of all their customers, both internal and external.
Having a quality-first mentality has paid dividends for The DAVIS Companies. It has been recognized as a fastest growing private company in the nation for the past 6 years by Inc. 500l5000, and a Best Place to Work by multiple Business Journals; the most recent of which being the Atlanta Business Chronicle in September 2014
About The DAVIS Companies
The DAVIS Companies, Inc. is a family-owned, national staffing firm that is headquartered and has operated in Marlborough, MA for the past 29 years. DAVIS is a full-service staffing solution, placing temporary, temp-to-hire and direct hire candidates. The skill sets serviced include Administration, Accounting, Finance, Manufacturing, Distribution, Engineering, Information Technology and Biotechnology. The DAVIS Companies has offices in Marlborough, MA, Nashua, NH, Vineland, NJ, Lawrenceville, GA, and Edina, MN. DAVIS also has two other brands DAVIS IT & Engineering and DAVIS Transportation Services.
For more information on The DAVIS Companies, visit www.daviscos.com.
The DAVIS Companies Media Contact
Andrea Pion, VP National Client Programs, The DAVIS Companies,